Terms & Conditions

Last Updated: December 2025
Website: www.nestkook.com
Email: nestkook25@gmail.com
Phone: 8536991990
Address: Vill: Baneswarpure, P.O: Gujarpur, P.S: Shyampur, Dist: Howrah, Pin – 711314, West Bengal, India

1. Introduction

Welcome to NestKook.com. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our website, you confirm that you have read, understood, and agreed to abide by these Terms. If you do not agree with any part of these Terms, please stop using NestKook.com immediately.

NestKook.com (“we”, “our”, “us”) is an online marketplace offering a variety of products. By visiting our website or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including all additional policies referenced here or available by hyperlink.

These Terms apply to all users of the website, including browsers, customers, vendors, merchants, and contributors of content. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.

2. Eligibility to Use

By accessing or using NestKook.com, you confirm that:

  • You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into a binding contract.

  • You agree to follow all applicable local and national laws.

We retain the right to refuse service to any individual for any reason at any time.

3. Account Registration

To access certain features or make purchases, you may need to create an account on NestKook.com.

When creating an account, you agree to:

  • Provide accurate, current, and complete information.

  • Keep your login details secure and confidential.

  • Notify us immediately of any unauthorized use of your account.

  • Be responsible for all actions taken using your account.

We reserve the right to terminate or suspend your account if we find any misuse, inaccurate information, or violation of these Terms.

4. Products and Services

4.1 Product Descriptions

We aim to provide accurate descriptions and images of products listed on NestKook.com. However:

  • Colors, shapes, and sizes may appear differently due to screen variations.

  • We do not guarantee that all product descriptions are entirely accurate, complete, or error-free.

If you receive a product that does not match the description, you may be eligible for return or replacement according to our Return & Refund Policy.

4.2 Pricing

All prices shown on the website are in Indian Rupees (INR). We reserve the right to:

  • Modify prices at any time without notice.

  • Correct pricing errors that may occur due to mistakes or technical issues.

If a pricing error occurs:

  • We may cancel your order and issue a refund.

  • Or notify you to confirm whether you wish to proceed with the purchase at the corrected price.

4.3 Product Availability

Some products may be available in limited quantities. We reserve the right to:

  • Discontinue products at any time.

  • Limit the quantities of items available for purchase per customer.

5. Orders & Payments

5.1 Order Acceptance

Placing an order does not automatically guarantee acceptance. We may cancel an order for reasons including:

  • Product unavailability

  • Payment errors

  • Fraudulent or suspicious activity

  • Incorrect billing or shipping information

We also reserve the right to limit or reject orders placed by the same customer, household, or IP address.

5.2 Payment Methods

NestKook.com accepts payments through secure online gateways. By completing a purchase, you confirm that:

  • The payment information you provide is valid and authorized.

  • You agree to pay all charges associated with your purchase.

We are not responsible for delays caused by payment gateway failures or technical issues.

6. Shipping & Delivery

Shipping timelines vary depending on product availability, location, and courier partner efficiency.

6.1 Shipping Time

Orders are usually processed within 1–3 business days. Delivery time may range between 5–12 working days, depending on your pin code and courier service.

6.2 Delays

We do not take responsibility for delays caused by:

  • Holidays or natural disasters

  • Courier or transportation issues

  • Incorrect addresses provided by the customer

  • Government restrictions or lockdowns

You agree not to hold NestKook.com liable for any such delays.

6.3 Shipping Address

You must provide a complete and accurate shipping address. We are not responsible for non-delivery due to incorrect details provided by the customer.

7. Returns, Replacements & Refunds

Our Return & Refund Policy outlines the conditions under which products may be returned or refunded.

7.1 Eligibility

Returns may be accepted if:

  • The product is damaged or defective.

  • You received the wrong item.

  • The product is in original condition and packaging.

Certain products, including personal care items or hygiene-sensitive products, may not be eligible for returns.

7.2 Return Window

You must raise a return request within 7 days of delivery.

7.3 Refund Process

Refunds are processed:

  • After receiving and inspecting the returned product.

  • Within 7–10 business days to your original payment method.

Shipping charges are non-refundable, except in cases of wrong or damaged items.

8. User Conduct

You agree NOT to:

  • Use the website for unlawful purposes.

  • Try to hack, disable, or interfere with website operations.

  • Upload viruses, malicious code, or spam content.

  • Use fake or incorrect information while placing orders.

  • Copy, reproduce, sell, or resell any part of our website or products without permission.

Violation of these rules may result in restricted access or account termination.

9. Intellectual Property Rights

All content on NestKook.com, including:

  • Text

  • Images

  • Logos

  • Graphics

  • Product descriptions

  • Website design

is the property of NestKook.com and protected under copyright laws.

You may not copy, distribute, modify, or reproduce any content without written permission.

10. Third-Party Links & Tools

Our website may include links to third-party websites, applications, or tools. These are provided solely for your convenience.

We do not control these third-party platforms and are not responsible for:

  • Their content

  • Their privacy policies

  • Their products or services

If you choose to use them, you do so at your own risk.

11. Disclaimer of Warranties

NestKook.com provides products and services “as is” and “as available.” We do not promise that:

  • The website will always be error-free or uninterrupted.

  • Product descriptions will always be accurate.

  • All items will meet your expectations.

We are not responsible for:

  • Technical errors

  • System downtime

  • Delays or failures caused by third-party services

12. Limitation of Liability

Under no circumstances will NestKook.com, its owners, employees, or partners be responsible for:

  • Any direct, indirect, incidental, consequential, or punitive damages

  • Loss of data, profits, revenue, or business opportunities

  • Damages arising from use or inability to use our website or services

Our total liability for any claim arising from your use of the website shall not exceed the amount you paid for the product.

13. Indemnification

You agree to defend, indemnify, and hold harmless NestKook.com and its team against any claims, liabilities, damages, losses, or expenses arising from:

  • Your misuse of the website

  • Your violation of these Terms

  • Your infringement of third-party rights

14. Privacy

Your use of NestKook.com is also governed by our Privacy Policy, which explains:

  • How we collect your data

  • How we use it

  • How we protect it

By using our website, you agree to the way we handle your personal information.

15. Termination

We may terminate or restrict your access to NestKook.com without prior notice if:

  • You violate any of these Terms

  • We suspect fraudulent activities

  • You engage in abusive or harmful behavior

Upon termination:

  • Your right to use our website ends immediately

  • We may cancel pending orders

16. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts located in Howrah, West Bengal.

17. Changes to Terms

NestKook.com may revise these Terms at any time. Updates will be posted on this page with a “Last Updated” date.

Your continued use of the website after changes constitutes acceptance of the revised Terms.

18. Contact Information

For any questions or concerns regarding these Terms, you may contact us at:

NestKook.com
Email: nestkook25@gmail.com
Phone: 8536991990
Address: Vill: Baneswarpure, P.O: Gujarpur, P.S: Shyampur,
Dist: Howrah, Pin – 711314, West Bengal, India